Degraded performance due to a third party hosting provider outage

Incident Report for Thrive

Resolved

Our monitoring confirms no issues for the past 30 minutes, everything is operational on both our side and the third party provider side. We will continue to monitor throughout the day.
Posted Sep 01, 2026 - 11:43 MDT

Update

We are continuing to investigate this issue.
Posted Sep 01, 2026 - 10:50 MDT

Investigating

One of our hosting providers is currently having an outage, the bulk of it from 10:00am to 10:18am US/Mountain. They report the outage as resolved, we are currently monitoring to ensure no further issues remain.
Posted Sep 01, 2026 - 10:48 MDT
This incident affected: Thrive Metrics Application, Thrive Catalog Management, and Google Cloud Platform Google Cloud Networking.