We're continuing to investigate an unusually high volume of traffic from the Square integration, which is the root cause of the delays. If you have a Square integration connected, you'll continue to experience significant delays in transaction updates. We'll share another update as soon as we have more information or a fix in place.
Posted Jul 24, 2026 - 16:21 MDT
Investigating
We are currently investigating an issue with Square webhooks causing system instability. Expect Square transactions to be significantly delayed while we investigate root cause.
Posted Jul 24, 2026 - 12:12 MDT
This incident affects: thrivemetrics.com (Thrive Metrics Application, Thrive Catalog Management) and shopventory.com (Shopventory Application).